Article ID: 823306 - View products that this article applies to.
When you install Microsoft Windows XP Home Edition, and then you try to open folders on a different logical drive on your computer, you may receive the following error message:
Access is denied.
This issue occurs because the folders that you are trying to open are located on a different NTFS drive, and were created by a previously installed operating system, such as Microsoft Windows 2000 or Windows NT4. Each NTFS folder is assigned the Security Identifier (SID) numbers of those users who have the correct credentials to use the folder. The folders that were created and shared by the previously installed operating system do not recognize the SID numbers of new users.
To resolve this issue, follow these steps:
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/315222/EN-US/ )A Description of the Safe Mode Boot Options in Windows XP
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