Availability of Office XP Alternative User Input Hotfix Package: June 27, 2003

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SUMMARY

This article describes the Microsoft Office XP Alternative User Input issues that are fixed in the Microsoft Office XP Alternative User Input Hotfix package that is dated June 27, 2003.

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Issues That Are Fixed in the Hotfix Package

The following issue is fixed in this hotfix package, but it was not previously documented in a Microsoft Knowledge Base article.

ALT+SHIFT and CTRL+SHIFT Hot Keys Do Not Work in Office XP

In Microsoft Office XP, the ALT+SHIFT or the CTRL+SHIFT hot keys do not switch between keyboard layouts or input languages.

Note This problem occurs because the Ctfmon.exe file does not receive the hot key command request after you press the ALT+SHIFT or the CTRL+SHIFT hot keys because of a keyboard hook procedure that returns a non-zero value. This non-zero value does not allow other parts of your system to receive the hot key commands, and you cannot switch between keyboard layouts or input languages with the hot keys commands.

For additional information about the Ctfmon.exe file, click the following article number to view the article in the Microsoft Knowledge Base:
282599 (http://support.microsoft.com/kb/282599/ ) OFFXP: What Is CTFMON and What Does It Do?

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix package.

Restart Information

You do have to restart your computer after you apply this hotfix package

Hotfix Replacement Information

This hotfix is replaced by a later hotfix. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

833860 (http://support.microsoft.com/kb/833860/ ) Office XP Alternate User Input hotfix package: January 13, 2004

Registry Information

You do not have to create or modify any registry keys to activate any hotfixes that are contained in this hotfix package.

Hotfix File Information

This hotfix package contains only those files that must correct the issues that this article lists. This hotfix package may not contain all the files that are required to fully update a product to the latest build.

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   27-Jun-2003  23:23                  3,436,688  Msctf.msp (full-file/administrative)

After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   27-Sep-2002  23:38  4.0.0.28            4,608  Hkl0404.dll      
   27-Sep-2002  23:38  4.0.0.28            4,608  Hkl0411.dll      
   27-Sep-2002  23:38  4.0.0.28            4,608  Hkl0412.dll      
   27-Sep-2002  23:38  4.0.0.28            4,608  Hkl0804.dll      
   23-Jun-2003  18:54  5.1.2409.35       285,184  Msctf.dll        
   24-Aug-2001  00:31  5.1.2409.22       169,472  Msimtf.dll       
   07-Jan-2002  21:26  5.1.2409.24       229,888  Sptip.dll        
   17-Apr-2002  13:00  8.0.4017.0        192,592  Imjpmig.exe (Japanese only)

Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

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