Article ID: 823326 - View products that this article applies to.
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This article describes the Microsoft Visio 2002 issue that is fixed in the Microsoft Visio 2002 Post-Service Release 1 (SR-1) hotfix package that is dated July 23, 2003.
To resolve this problem, obtain the latest service pack for Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867749/ )How to obtain the latest Visio 2002 Service Pack
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
For additional information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/310474/ )Visio2002: How to obtain and install Visio 2002 Service Release 1
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816630/ )Dashed or dotted line patterns are converted to a solid line pattern when you embed a Visio object
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the English version of this fix has the file attributes (or later) that are listed in the following table.
Date Time Size File name --------------------------------------------------- 23-Jul-2003 15:48 2,859,520 8237_en_i386_zip.exe (full-file/administrative)
Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.
Date Time Version Size File name ------------------------------------------------------- 30-Jun-2003 22:58 10.0.4225.4 68,800 Visio.exe 30-Jun-2003 22:58 10.0.4225.4 6,360,264 Vislib.dll 30-Jun-2003 22:58 10.0.4225.4 646,288 Visres.dll
For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft Software updates