Article ID: 823439 - Last Review: October 9, 2011 - Revision: 3.0

"Cannot Open Volume for Direct Access" error message when Chkdsk runs at startup

View products that this article applies to.

System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.

Expand all | Collapse all

SYMPTOMS

When you schedule the Chkdsk utility to run at startup, you may receive an error message that is similar to the following when you restart the computer:

Cannot open volume for direct access.
The type of the file system is NTFS.
IFSUTIL: Can't open drive. Status returned = c0000043.
Windows has finished checking the disk.

Back to the top

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to obtain the latest Windows XP service pack

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Back to the top