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FIX: Windows Time Service ignores the local polling interval values in Windows Server 2003 and Windows XPArticle ID: 823456 - View products that this article applies to. On This PageSYMPTOMSIf you change the MaxPollInterval and MinPollInterval local polling values for the Microsoft Windows Time service
(W32time), the values are ignored and the service always polls at 17 minute
intervals. CAUSEThis problem occurs because the client incorrectly uses the
polling interval that it receives from the Network Time Protocol (NTP)
server. RESOLUTIONWindows XPService pack informationTo resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:322389
(http://support.microsoft.com/kb/322389/
)
How to obtain the latest Windows XP service pack
Hotfix informationPrerequisitesTo apply this hotfix, you must have Windows XP Service Pack 1 (SP1) installed on the computer.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Date Time Version Size File name Platform ------------------------------------------------------------------ 27-Aug-2003 16:52 5.1.2600.1265 165,888 W32time.dll 27-Aug-2003 16:24 5.1.2600.1265 436,224 W32time.dll IA64 27-Aug-2003 16:52 5.1.2600.1265 165,888 Ww32time.dll X86 Windows Server 2003Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesNo prerequisites are required.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Note The Windows Server 2003 version of this hotfix should be applied to the Windows Time Server in the environment that is experiencing this problem. Date Time Version Size File name Platform ---------------------------------------------------------------- 27-Jun-2003 10:55 5.2.3790.67 221,184 W32time.dll 27-Jun-2003 10:58 5.2.3790.67 552,960 W32time.dll IA64 27-Jun-2003 10:55 5.2.3790.67 221,184 Ww32time.dll X86 STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. Windows XP This problem was first corrected in Microsoft Windows XP Service Pack 2. MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
PropertiesArticle ID: 823456 - Last Review: December 1, 2007 - Revision: 6.12 APPLIES TO
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