You receive an error message when you try to start the Out of Office Assistant in Outlook 2003
For a Microsoft Outlook 2002 version of this article,
see
327353 (http://support.microsoft.com/kb/327353/). SYMPTOMSWhen you click Out of Office Assistant on
the Tools menu in Microsoft Outlook, you may receive the
following error message: The command is not available.
See the program documentation about how to use this
extension. CAUSEThis behavior may occur if the following key is present in
the registry: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Resiliency RESOLUTIONTo resolve this problem, quit Outlook, rename the Resiliency
registry key, and then restart Outlook. To do this, follow these steps.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows
MORE INFORMATION For more information about how to
use the Out of Office Assistant, click Microsoft Outlook Help
on the Help menu, type Out of Office
Assistant in the Search for box in the Assistance
pane, and then click Start searching to view the topic.
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