Article ID: 823570 - Last Review: July 29, 2011 - Revision: 17.0

How to replace a lost or damaged Microsoft Office product key

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Looking to replace a lost or damaged Office 2010 product key?

To determine if you can obtain a replacement Office 2010 product key from Microsoft Customer Service, start the Online Solution Wizard: (http://support.microsoft.com/common/survey.aspx?scid=sw;en;1844&showpage=4)


Online Solution Wizard

A step-by-step solution is available to resolve this problem.




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Looking to replace a lost or damaged product key for an earlier version of Microsoft Office?

If you are looking for information on how to replace a lost or damaged product key for an earlier version of Microsoft Office, click to view the following article number in the Microsoft Knowledge Base:

2548260 - Replace a lost or damaged Microsoft Office 2007 or 2003 product key (http://support.microsoft.com/kb/2548260)
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REFERENCES

Do you have problems finding your Office 2010 product key?
Learn more about how to find your Office 2010 product key. (http://support.microsoft.com/common/survey.aspx?scid=sw;en;1844&showpage=1)

Are you experiencing 'invalid product key' errors in Office 2010?
Learn more about how to troubleshoot invalid product key errors in Office 2010. (http://support.microsoft.com/common/survey.aspx?scid=sw;en;1844&showpage=1)

Do you have questions about the Office 2010 product key card?
Read frequently asked questions about product key cards. (http://office.microsoft.com/en-us/buy/office-product-key-card-frequently-asked-questions-HA101847520.aspx)

Here are other resources you can explore if this article cannot resolve your problem:
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APPLIES TO
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft Infopath 2010
  • Microsoft Excel 2010
  • Microsoft Access 2010
  • Microsoft Word 2010
  • Microsoft PowerPoint 2010
  • Microsoft Publisher 2010
  • Microsoft Outlook 2010
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Keywords: 
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