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What to do if you must have a new product key for a Microsoft Office product

Article ID:823570
Last Review:December 4, 2007
Revision:4.3
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SUMMARY

This article describes how to obtain a new product key for installing a Microsoft Office program if your product key label is damaged or is missing.

A product key is a unique combination of 25 numbers and letters. The product key is used during Microsoft software installation to "unlock" or to open the product. If you do not enter the product key when you are prompted during the installation, the product may not open until you enter the product key. The product key is typically located on an orange or yellow sticker on the back of the CD case or the DVD case. If the version of Windows that you are using was preinstalled by your computer manufacturer, you may find the Windows product key sticker on the computer or in the documentation that was included with your computer.

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MORE INFORMATION

Contact Microsoft

To obtain a new product key for your Office program, contact Microsoft and speak to a customer service representative. To do this, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
If you have the following information ready and available for when you speak to a customer service representative, it will help speed up your call:
The product CD.
The computer on which you want to install Office.
The readable parts of your original product key (if available).

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APPLIES TO
Microsoft Office Access 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel 2007
Microsoft Office InfoPath 2007
Microsoft Office OneNote 2007
Microsoft Office Outlook 2007
Microsoft Office Professional 2007
Microsoft Office Professional Plus 2007
Microsoft Office Small Business 2007
Microsoft Office Standard 2007
Microsoft Office Ultimate 2007
Microsoft Office Word 2007
Microsoft Office Access 2003
Microsoft Office InfoPath 2003
Microsoft Office OneNote 2003
Microsoft Office Professional Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft Excel 2000 Standard Edition
Microsoft FrontPage 2000 Standard Edition
Microsoft Outlook 2000 Standard Edition
Microsoft PowerPoint 2000 Standard Edition
Microsoft Word 2000 Standard Edition
Microsoft Office XP Professional Edition
Microsoft Office XP Small Business Edition
Microsoft Office XP Standard Edition
Microsoft Outlook 2002 Standard Edition
Microsoft Office PowerPoint 2003
Microsoft Publisher 2002 Standard Edition
Microsoft PowerPoint 2002 Standard Edition
Microsoft FrontPage 2002 Standard Edition
Microsoft Excel 2002 Standard Edition
Microsoft Access 2002 Standard Edition
Microsoft Word 2002 Standard Edition

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Keywords: 
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