Article ID: 823612 - View products that this article applies to.
When you start your computer, it takes a long time for Windows XP to start and it takes a long time for your desktop items to appear. You do not receive an error message.
This behavior may occur if the wrong driver files are installed for a scanner or imaging device. To verify that this is the cause of this behavior, follow these steps:
To resolve this behavior, contact the manufacturer of the scanner or imaging device and obtain the correct Windows XP driver files for the device. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. For information about how to contact your hardware manufacturer, visit the following Microsoft Web site:
After you obtain the correct Windows XP driver files, follow these steps:
Article ID: 823612 - Last Review: September 23, 2011 - Revision: 3.0
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