FIX: Error Pages Do Not Appear in the Correct Language After You Install Feature Pack 1

When you use the URLScan feature of Microsoft Internet Security and Acceleration Server 2000 (ISA Server), you may notice that the error HTML pages that ISA Server uses to notify you of errors do not appear in the same language as the version of ISA Server that you have installed.

This problem occurs only if all of the following are true:

• You have installed the Spanish version or the French version of ISA Server on your computer.
• You have installed ISA Server Feature Pack 1.
• You have installed URLScan.
  
  Note This installation is not automatic. You must install URLScan by running the Isafp1ur.exe file that is included with Feature Pack 1.
• You have enabled the URLScan Web filter on the computer that is running ISA Server.
  
  Note For more information about how to enable the URLScan Web filter, see the "More Information" section of this article.

When you install URLScan, a new error HTML page that is named 2r.htm is installed. The copy of the 2r.htm file that is installed when you install the Feature Pack on the Spanish version or the French version of ISA Server is not the correct language version of the file.

URLScan uses the 2r.html error HTML page to respond with an error message. The 2r.html file is located with the other error HTML page files in the following folder:

To resolve this problem, apply the Security Rollup Fix for ISA Server (MS03-028). For additional information, click the following article number to view the article in the Microsoft Knowledge Base: The Security Rollup Fix for ISA Server updates all the error HTML pages including the 2r.htm page. It also replaces the 2r.htm file that is included with the Spanish and French versions of the program with the correct language versions of this file.

Microsoft has confirmed that this is a problem in Microsoft Internet Security and Acceleration Server 2000.

To enable the URLScan Web filter, follow these steps.

Note You must run the URLScan Setup file (Isafp1ur.exe) that is included with ISA Server Feature Pack 1 to install URLScan before you can enable the URLScan Web filter.

1. Open the ISA Server Microsoft Management Console (MMC).
2. Expand Extensions.
3. Expand Web Filters.
4. Right-click URLScan, and then click Properties.
5. Click to select the Enable this Filter check box.
6. Click OK to apply the changes.