Article ID: 823727 - Last Review: November 15, 2007 - Revision: 1.8

Available memory decreases when you view a Web page in Internet Explorer 6 Service Pack 1

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SYMPTOMS

When you view a Web page in Microsoft Internet Explorer 6 Service Pack 1 (SP1), you may experience a decrease in available memory on your computer.

CAUSE

This problem may occur over a long time (for example, several hours) when you run a script that constantly changes the background color of a button that also contains a background image.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size       File name
   --------------------------------------------------------    
   28-Jul-2003  22:50  6.0.2800.1235  2,800,128  Mshtml.dll
Note Because of file dependencies, this update requires Internet Explorer 6 Service Pack 1.

To activate this hotfix, you must add the following command to the body onload event of your Web page:
Document.ExecCommand("BackgroundImageCache", false, true);

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Internet Explorer 6.0 SP1
Keywords: 
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