How to remove cached user credentials that are used for PEAP authentication in Windows XP

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Article ID: 823731 - View products that this article applies to.
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Problem description

When you successfully log on to a wireless or wired network that uses Protected Extensible Authentication Protocol (PEAP) authentication, your credentials are automatically stored in the computer for reuse. For example, when you shut down and then restart your computer, you are automatically logged on to the network. There is no option that you can configure in Windows XP to prevent the operating system from storing your credentials. By design, the cached credentials are not deleted and do not time out unless the user does not authenticate or the wireless or wired network is removed from the preferred list. However, you can delete the registry subkey in which your user credentials are stored. If you do this, you are prompted to enter your credentials the next time that you log on to the network.

This article helps you remove cached user credentials that are used for PEAP authentication on networks.

To have us fix this problem for you, go to the “Fix it for me” section. If you would rather fix this problem yourself, go to the “Let me fix it myself” section.

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To fix this problem automatically, click the Fix this problem link. Then, click Run in the File Download dialog box, and follow the steps in this wizard.
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Note This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, save the Fix it solution to a flash drive or to a CD, and then run it on the computer that has the problem.

Now go to the "Did this fix the problem?" section.

Let me fix it myself

How to remove cached user credentials that are used for PEAP authentication (for 802.11 wireless and wired) connections

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To remove your cached user credentials that are used for PEAP authentication, delete the following registry subkeys, as appropriate:
  • Wireless (802.11) connectors:
    HKEY_CURRENT_USER\Software\Microsoft\EAPOL\UserEapInfo
  • Wired connectors:
    HKEY_CURRENT_USER\Software\Microsoft\dot3svc\Interfaces\{InterfaceGUID}\UserData\Profiles\
To do this, follow these steps.

For wireless (802.11) connectors

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Locate and then click the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\EAPOL\UserEapInfo
  4. On the Edit menu, click Delete.
  5. Click Yes when you are prompted to confirm the deletion.
  6. Exit Registry Editor.

For wired connectors

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Locate and then click the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\dot3svc\Interfaces\{InterfaceGUID}\UserData\Profiles\
  4. On the Edit menu, click Delete.
  5. Click Yes when you are prompted to confirm the deletion.
  6. Exit Registry Editor.
Now go to the "Did this fix the problem?" section.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support.

More information

For more information about PEAP support in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
325725 Protected EAP (PEAP) support added to Windows XP Service Pack 1 and Windows Server 2003
For more information about wireless support in Windows XP, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb457015.aspx

Properties

Article ID: 823731 - Last Review: August 16, 2013 - Revision: 13.0
Applies to
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbfixme kbmsifixme kbhowtomaster kbinfo KB823731

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