Article ID: 823799 - View products that this article applies to.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
Some messages may not be delivered when they have been forwarded from one recipient to another recipient in your Microsoft Exchange Server 5.5 or Exchange Server 2003 organization.
This problem may occur if all the following conditions are true:
Exchange Server 2003
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/836993/ )How to obtain the latest service packs for Exchange Server 2003
Exchange Server 5.5
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMSNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
PrerequisitesThis hotfix requires Microsoft Exchange Server 5.5 Service Pack 4 (SP4). If you have installed a previous version of this hotfix, remove the previous version of the hotfix, and then update your computer with the new, updated version of this hotfix.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 23-Nov-2004 03:00 5.5.2658.25 496,400 Mdbmsg.dll 23-Nov-2004 03:03 5.5.2658.25 2,635,536 Store.exe
To use this hotfix, you must change the registry.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To enable the hotfix for the private store, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Microsoft Exchange Server 2003 Service Pack 2.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/817903/ )New naming schema for Exchange Server software update packages
Article ID: 823799 - Last Review: October 25, 2007 - Revision: 6.2