Article ID: 823849 - View products that this article applies to.
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When you try to download a file while you are running Internet Explorer 5.0 for Macintosh, nothing happens. Additionally, the File Helper associations may also be changed from their initial settings.
This issue occurs if you have Speed Download from YazSoft installed on your computer.
To resolve this issue, use the following methods.
Method 1: Update Internet ExplorerMake sure that you are using the most current version of Internet Explorer 5.0 for Mac. To download Internet Explorer 5.0 for Mac, visit the following Microsoft Web site:
Method 2: Remove Speed DownloadUse the appropriate set of steps for your version of Speed Download.
Speed Download 1.0 or LaterSpeed Download 1 will put its plug-in file, the Speed Download Browser plug-in file, in either the top level Library folder or the in the current user's Library folder. To determine the location of the Speed Download Browser plug-in file, follow these steps:
Speed Download 2.0 or Later
Method 3: Update Speed DownloadThis issue may be resolved by updating Speed Download to the most current version. To download the most current version of Speed Download, visit the following YazSoft Web site:
http://www.yazsoft.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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