This article describes the Word 2002 issues that are fixed
in the Word 2002 Post-Service Pack 2 hotfix package that is dated July 27,
Issues that are fixed in the hotfix package
The following issues are fixed in this hotfix package but were
not previously documented in a Microsoft Knowledge Base article.
- When you use Word as your e-mail editor in Microsoft
Outlook, if you insert multiple attachments as hyperlinks in a Rich Text Format
(RTF) e-mail message, the attachments (hyperlinks) do not appear separated.
Instead, the hyperlinks appear merged together.
- When you print a document that contains a NUMPAGES field,
the NUMPAGES field is not updated and may print the result of the field with an
incorrect value. This problem may occur when all the following conditions are
- The Update fields option on the
Print tab (on the Tools menu, click
Options) is turned on.
- A header in the document contains an INCLUDEPICTURE,
EMBED or LINK field.
- The INCLUDEPICTURE, EMBED or LINK field is in-line with
- If you delete text, you reduce the number of pages
contained in your document, and then you print the document.
- When you select the body of a document and then press F9 to
update fields, only the first occurrence of a NUMPAGES field is updated. When
your document body contains multiple NUMPAGES fields, if you press F9 a second
time, the second NUMPAGES field is updated. If you press F9 a third time, the
third NUMPAGES field is updated.
Service pack information
This problem was first corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Office XP Service Pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
- The Optimized version of this hotfix is a post-Office XP
Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP
additional information about Office XP SP-2, click the following article number
to view the article in the Microsoft Knowledge Base:
OFFXP: Overview of the Office XP Service Pack 2
- The Optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For additional information about the Windows Installer
requirement, click the following article number to view the article in the
Microsoft Knowledge Base:
OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
- The full-file version of this hotfix is also the
Administrative version of this hotfix. You can install this version of the
hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested
this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2
(SP-2). If you install this hotfix on a computer with Office XP SP-1 installed,
some file conflicts might occur. Microsoft supports this configuration, but
Microsoft does not recommend this configuration.
You do not have to restart your computer after you apply this
Hotfix replacement information
This hotfix is not replaced by any later
You do not have to create or modify any registry keys to activate
any hotfixes that are contained in this package.
Hotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
The global version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
tab in the Date and Time tool in Control Panel.
Date Time Size File name
27-Jul-2003 11:05 2,993,728 Winwordop.msp (Optimized)
27-Jul-2003 12:15 8,295,580 Winwordff.msp (Full-File/Administrative)
After the hotfix is installed, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
26-Jul-2003 00:32 10.0.5522.0 10,603,064 Winword.exe
For more information about installing this hotfix, see the
Readme.txt file that is included in the package.
For additional information about the standard terminology that Microsoft
uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates
Article ID: 823961 - Last Review: April 7, 2006 - Revision: 3.2
- Microsoft Word 2002 Standard Edition
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