Article ID: 824204 - Last Review: October 30, 2006 - Revision: 2.1

You receive an "Error at logon: Cannot find the file..." error message when you log on to Windows 2000

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SYMPTOMS

When you log on to Microsoft Windows 2000 Server, you may receive an error message that is similar to the following error message:
Error at logon: Cannot find the file /idlist:0:1452,\\SERVERNAME\NETLOGON
After you log on, the NETLOGON folder may appear on the desktop.
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CAUSE

This issue occurs because the Logon script box contains a blank space. A blank space may be added when a faulty script is used to automatically create user accounts in the Active Directory directory service.
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RESOLUTION

To resolve this issue, follow these steps:
  1. Delete the blank space in the Logon script box.
  2. Modify the script that assigns a blank space to the Logon script box.
To delete the blank space in the Logon script box, follow these steps:
  1. Click Start, click Run, type dsa.msc, and then click OK.
  2. In the left pane, expand the domain name, and then click Users.
  3. In the right pane, right-click the appropriate user name, and then click Properties.
  4. Click the Profile tab, delete the blank space in the Logon script box, and then click OK.
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REFERENCES

For additional information about how to run logon scripts, click the following article number to view the article in the Microsoft Knowledge Base:
284193  (http://support.microsoft.com/kb/284193/ ) HOW TO: Run a Logon Script One Time When a New User Logs On
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APPLIES TO
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
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Keywords: 
kberrmsg kbprb KB824204
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