Description of troubleshooting corruption in an Office Access 2003 database

In a Microsoft Office Access 2003 database, corruption in your database may occur for a number of reasons. This article contains a list of references to Microsoft Knowledge Base articles that may help you to resolve corruption in your database.

Troubleshooting and Preventing Database Corruption

The following Knowledge Base article contains the troubleshooting steps that Support Professionals follow when they try to recover a corrupted database.

For additional information about troubleshooting and about repairing an Access database, click the following article number to view the article in the Microsoft Knowledge Base:

Additional Troubleshooting Resources

The following Knowledge Base article may be of additional assistance to you in troubleshooting problematic database files.

For additional information about troubleshooting fatal errors, click the following article number to view the article in the Microsoft Knowledge Base:

Data Recovery

After you complete reading the troubleshooting articles that are listed earlier in this article, even if you still cannot recover your database, your data may be recoverable. There are a number of third-party companies that specialize in data recovery.

The following companies are known to specialize in data recovery. You may be able to find additional companies that specialize in this area by searching the Internet.

For additional information, visit the Action Front Data Recovery Labs Web site:
For additional information, visit the PK Solutions Web site:For additional information, visit the OfficeRecovery.com Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Technical Support from Microsoft Support Professionals

Microsoft Support professionals can help you walk through the steps that are included in the referenced articles. Although Support Professionals can help you troubleshoot your database, Microsoft cannot guarantee that an Access database can be recovered or that data can be recovered during this process. Because a Support Professional will be working with your database, support of this nature is considered Advisory Services level support.

Contacting Advisory Services

Microsoft Advisory Services provides consulting-level support that directly involves your solution. Microsoft Advisory Services assesses your project requirements and then provides sample code to illustrate a particular technology, a product feature, or a development paradigm. Any source code that is provided by Microsoft Advisory Services is for illustrative purposes only and is not intended for production use.

Cost: $210 per hour (minimum one hour, maximum 40 hours)

Phone Incident: 800-936-5200 (All incidents must be submitted by phone.)

To process your troubleshooting request, $210 will be charged to your credit card. A Microsoft Support Professional will contact you in 24 hours or less to discuss the work that you want to have completed. At that time, an evaluation will be made about how many hours the project will take. If the project will take more than one hour, additional work will be completed on a contractual basis.

Note Support Professionals can spend a maximum of 40 hours per solution.