"Run-Time Error '-2147217911 (80040e09)' " Error Message When You Programmatically Check In A Document By Using the PKMCDO KnowledgeVersion Object

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SYMPTOMS

When you use the PKMCDO KnowledgeVersion object to programmatically check in a document, you may receive the following error message:

Run-time error '-2147217911 (80040e09)':

You cannot check in the document.

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This problem may occur when you log on to SharePoint Portal Server by using a user account whose password is blank. The Microsoft OLE DB provider for Internet Publishing (Msdaipp.dll) retrieves the password from the IDBBinderProperties interface and incorrectly sets the empty string in the password to NULL. As a result, the NULL value is not processed by the WinInet component.

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RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you have installed SharePoint Portal Server 2001 Service Pack 3 or a later service pack, you do not have to apply the hotfix.

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Service pack information

This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

312963 (http://support.microsoft.com/kb/312963/ ) How to obtain the latest SharePoint Portal Server 2001 service pack

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
----------------------------------------------------------
18-Jul-2003  08:30  10.145.6011.25  1,187,840  Msdaipp.dll

Note Because of file dependencies, this update requires SharePoint Portal Server 2001 Service Pack 2 (SP2) or SharePoint Portal Server 2001 Service Pack 2a (SP2a).

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.

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MORE INFORMATION

This hotfix is packaged as an update for the client components of SharePoint Portal Server 2001 SP2 and is deployed as a Windows Installer update package with an .msp extension. The .msp package contains the information that is required to correctly update the Windows Installer database for the client components of SharePoint Portal Server 2001. This update for the client components of SharePoint Portal Server 2001 SP2 can be applied by using either of the following two formats:

Administrative update
Client update

For more information about how to apply the update, see the Readme.txt file that is included with the update. For more information about the IKnowledgeVersion interface, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms947762.aspx (http://msdn2.microsoft.com/en-us/library/ms947762.aspx)

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