Domain controller becomes unresponsive when you run GPResult.exe from a Windows XP Service Pack 1-based client computer

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Article ID: 824406
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SYMPTOMS

Consider the following scenario. You are using a Microsoft Windows XP Service Pack 1 (SP1)-based client computer that is joined to a domain that has many users. You run the Group Policy Results command-line tool (GPResult.exe) against the domain controller. When you do this, the Local Security Authority Subsystem Service (Lsass.exe) process on the domain controller uses 100 percent of the available memory. When this behavior occurs, there is not enough memory available for other domain controller processes. Therefore, the domain controller becomes unresponsive.

RESOLUTION

Service Pack information

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows XP Service Pack 1 (SP1).

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 32-bit version
   Date         Time   Version       Size     File name
   -----------------------------------------------------
   02-Dec-2004  19:31  5.2.3790.238  464,896  Samsrv.dll
Windows XP, 64-bit version
   Date         Time   Version        Size     File name    Platform
   -----------------------------------------------------------------
   16-Jul-2003  09:47  5.1.2600.1248  339,456  Gprslt.exe   IA-64
   16-Jul-2003  09:46  5.1.2600.1248  112,128  Wgprslt.exe  x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 824406 - Last Review: October 9, 2011 - Revision: 4.0
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB824406

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