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Article ID: 82468 - Last Review: October 14, 2003 - Revision: 2.0

Hewlett-Packard Mouse Problems on HP QS 16s

This article was previously published under Q82468
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SYMPTOMS

If you run Microsoft Windows on a Hewlett-Packard HP QS 16s machine (an older HP Vectra model) with an HP mouse, the system may stop responding (hang) if you move the mouse while playing a MIDI file.

CAUSE

The mouse is not set up correctly for use with Windows.

RESOLUTION

Do the following to ensure proper use of old HP mice:

  • Make sure the following line exists in the [386Enh] section of the SYSTEM.INI file:
          device=HPEBIOS.386
    						
    This is a special virtual device driver (VxD) required for old HP mice on older models of the HP Vectra.
  • An HP Windows mouse driver is also required in the [Boot] section of the SYSTEM.INI file. It should read as follows:
          mouse.drv=hpmouse.drv

MORE INFORMATION

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

APPLIES TO
  • Microsoft Windows 3.1 Standard Edition
  • Microsoft Windows 3.11 Standard Edition
Keywords: 
KB82468

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