Event ID 677 and event ID 673 audit failure messages are repeatedly logged to the Security log of domain controllers that are running Windows 2000 and Windows Server 2003

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Article ID: 824905 - View products that this article applies to.
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SYMPTOMS

In a Microsoft Windows Server 2003 domain, event ID messages that are associated with account logon failures may be repeatedly logged to the security event log on domain controllers. For example, the following event message is repeatedly logged on Microsoft Windows 2000-based domain controllers:

Type: Failure Audit
Source: Security
Event Category: Account Logon
Event ID: 677
User: NT AUTHORITY\SYSTEM
Description: Service Ticket Request Failed:
User Name: UserName
User Domain: DomainName
Service Name: ServiceName
Ticket Options: 0x40830000
Failure Code: 0xE
Client Address: IPAddress

The following event message is repeatedly logged on Windows Server 2003-based domain controllers:

Type: Failure Audit
Source: Security Event
Category: Account Logon
Event ID: 673
User: NT AUTHORITY\SYSTEM
Description: Service Ticket Request:
User Name: UserName
Domain: DomainName
Service Name: ServiceName
Service ID: ServiceName
Ticket Options: 0x40830000
Ticket Encryption Type: TicketEncryptionType
Client Address: IPAddress
Failure Code: 0xD
Logon GUID: GUID
Transited Services: ServiceName

CAUSE

This problem occurs because the Kerberos client on Windows 2000-based computers and on Windows Server 2003-based computers examines the Key Distribution Center (KDC) at set intervals to verify that the Service-for-User (S4U) Kerberos extension is supported. By default, the Kerberos client examines the KDC every 15 minutes. Because Windows 2000 does not support the S4U Kerberos extension, event ID 677 messages are logged to the security event log of a Windows 2000 domain controller. In Windows Server 2003, event ID 673 messages are logged to the security event log if the S4U Kerberos extension is not configured. To use the S4U Kerberos extension, you must have a Windows Server 2003 native domain, and you must configure the appropriate computer accounts for constrained delegation.

RESOLUTION

This hotfix suppresses Event ID 677 and Event ID 673 in this context.

Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Kdcsvc.dll5.2.3790.288226,81616-Mar-200502:02x86
Windows Server 2003, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Kdcsvc.dll5.2.3790.288586,75215 -Mar-200510:03IA-64

Windows 2000

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 2000 Service Pack 3 (SP3) installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Adsldp.dll5.0.2195.6824124,68814 -Nov-200323:56x86
Adsldpc.dll5.0.2195.6824132,36814-Nov- 200323:56x86
Adsmsext.dll5.0.2195.682463,76014-Nov- 200323:56x86
Advapi32.dll5.0.2195.6824381,71214-Nov- 200323:56x86
Browser.dll5.0.2195.686669,90414-Nov- 200323:56x86
Dnsapi.dll5.0.2195.6824136,46414-Nov- 200323:56x86
Dnsrslvr.dll5.0.2195.682496,01614-Nov- 200323:56x86
Eventlog.dll5.0.2195.686647,37614-Nov- 200323:56x86
Kdcsvc.dll5.0.2195.6871148,24014-Nov- 200323:56x86
Kerberos.dll5.0.2195.6871205,58405-Nov- 200319:32x86
Ksecdd.sys5.0.2195.682471,88821-Sep- 200300:32x86
Lsasrv.dll5.0.2195.6869511,24829-Oct- 200306:45x86
Lsass.exe5.0.2195.686933,55229-Oct- 200306:45x86
Msv1_0.dll5.0.2195.6866114,96017-Oct- 200300:33x86
Netapi32.dll5.0.2195.6866307,98414-Nov- 200323:56x86
Netlogon.dll5.0.2195.6863361,23214-Nov- 200323:56x86
Ntdsa.dll5.0.2195.6874931,60014-Nov- 200323:56x86
Samsrv.dll5.0.2195.6824392,46414-Nov- 200323:56x86
Scecli.dll5.0.2195.6824113,93614-Nov- 200323:56x86
Scesrv.dll5.0.2195.6824259,85614-Nov- 200323:56x86
Sp3res.dll5.0.2195.68705,847,55206-Nov- 200322:29x86
W32time.dll5.0.2195.682448,91214-Nov- 200323:56x86
W32tm.exe5.0.2195.682457,10421-Sep- 200300:32x86
Wldap32.dll5.0.2195.6869126,22414-Nov- 200323:56x86

Note This hotfix should be applied to the following computers:
  • Domain controllers that are running Windows 2000 or Windows Server 2003
  • Member servers that are running Windows Server 2003

WORKAROUND

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


To work around this problem and to reduce the frequency of event ID 677 and event ID 673 event messages, increase the S4U cache timeout value in the Kerberos client on computers that are running Windows Server 2003:
  1. On a computer that is running Windows Server 2003, click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry key:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\Kerberos\Parameters
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type S4UCacheTimeout, and then press ENTER.
  5. In the Value data box, type the number of minutes that you want to specify for the timeout value, and then click OK.

    Note By default, the S4U cache timeout value is 15 minutes.
  6. Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Windows Server 2003 introduces support for constrained delegation in the Service-for-User-to-Proxy (S4U2Proxy) extension to Kerberos. By using the S4U2Proxy extension, a service can obtain tickets to another service for a user. For more information about S4U Kerberos extensions, visit the following Microsoft Web site:
For more information about LsaLogonUser, visit the following Micorosoft Web site:
http://msdn2.microsoft.com/en-us/library/aa378292.aspx
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New Naming schema for Microsoft Windows hotfix packages
For additional information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 824905 - Last Review: November 4, 2007 - Revision: 5.6
APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbautohotfix kbhotfixserver kbwinserv2003presp1fix kbbug kbfix kbqfe kbwin2000presp5fix KB824905

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