The computer unexpectedly restarts when you try to build a Web project in Windows 2000

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Article ID: 824927 - View products that this article applies to.
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SYMPTOMS

When you try to build a Web project by using Microsoft Visual Studio .NET, your Microsoft Windows 2000-based computer may unexpectedly restart. If your computer is configured so that it does not automatically restart when a Stop error occurs, you may receive a Stop error message that is similar to the following:
STOP: 0x00000024 (0x0019025E, 0xB2D53944, 0x0B2D5359C, 0x80499C21)
NTFS_File_System
Note Although you may experience this problem more frequently when you try to compile a project, this problem may also occur when you try to open a project.

CAUSE

This problem occurs because a NULL pointer may be dereferenced during the compilation of the project. In this scenario, an access violation occurs. Therefore, Windows 2000 stops responding.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must be running Microsoft Windows 2000 Service Pack 3 (SP3) or later to install this hotfix.

For additional information about how to obtain the latest Windows 2000 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack

Restart requirement

You must restart your computer to apply the changes after you install this hotfix. However, you do not have to restart your computer immediately after you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size       File name
   -----------------------------------------------------------
   21-Sep-2003  00:36  5.0.2195.6824      29,712  Mountmgr.sys
   09-Oct-2003  02:22  5.0.2195.6864   1,698,496  Ntkrnlmp.exe     
   09-Oct-2003  02:22  5.0.2195.6864   1,697,856  Ntkrnlpa.exe     
   09-Oct-2003  02:23  5.0.2195.6864   1,718,592  Ntkrpamp.exe     
   09-Oct-2003  02:22  5.0.2195.6864   1,676,160  Ntoskrnl.exe     

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows hotfix packages
824684 Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons

Properties

Article ID: 824927 - Last Review: October 26, 2013 - Revision: 2.5
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB824927

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