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The Virtual Machine and the Guest Operating System Stop Responding When You Start a Virtual Machine in Virtual PC

Article ID: 824968 - View products that this article applies to.

SYMPTOMS

When you start a virtual machine in Virtual PC, the print spooler starts, and the virtual machine and the guest operating system stop responding (hang).

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This behavior occurs if there is a damaged print job in the virtual machine's print queue. The print job may have been damaged if Virtual PC or your Macintosh computer abruptly stopped, or if Virtual PC experienced an interruption that caused it to stop responding.

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RESOLUTION

To resolve this behavior, delete the damaged print job file from the Virtual PC Print Spooler folder.

Mac OS 9

To remove the damaged print job from Mac OS 9, follow these steps:

Double-click the Macintosh hard disk folder.
Double-click the System folder, and then double-click the Preferences folder.
Double-click the Virtual PC 5.0 Preferences folder, and then double-click the Print Spooler folder.
Drag any files that are in this folder to the Trash.

Mac OS X

To remove the damaged print job from Mac OS X, follow these steps:

Double-click the Macintosh hard disk folder.
Click Home on the toolbar.
Double-click the Library folder, and then double-click the Preferences folder.
Double-click the Virtual PC 5.0 Preferences folder, and then double-click the Print Spooler folder.
Drag any files that are in this folder to the Trash.

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Properties

Article ID: 824968 - Last Review: August 12, 2003 - Revision: 1.0

APPLIES TO

Connectix Virtual PC for Mac 5.0

kbprb KB824968

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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