Article ID: 825075 - Last Review: August 25, 2003 - Revision: 1.3

PRB: SOAP Toolkit 3.0 May Not Install on Windows 2000 Service Pack 4 (SP4)

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SYMPTOMS

The SOAP Toolkit 3.0 SDK or the SOAP Toolkit 3.0 redistributable installation may fail in Microsoft Windows 2000 Service Pack 4 (SP4) with entries in the Application event log like the ones listed below:

mm/dd/yyyy hh:mm:ss PM MsiInstaller Information None 11708 N/A Servername Product: CustomMSI -- Installation operation failed.
mm/dd/yyyy hh:mm:ss PM MsiInstaller Error None 11722 N/A Servername Product: CustomMSI -- Error 1722.
There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action QFE_2K.6AB4B1E3_9BF2_4A9B_BC64_CE23E2B44659, location: C:\WINNT\Installer\MSI9.tmp, command: -q -z

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CAUSE

Microsoft Windows HTTP Services (WinHTTP) version 5.1 (QFE_2K.6AB4B1E3_9BF2_4A9B_BC64_CE23E2B44659) is included in the SOAP Toolkit 3.0 (SDK/Redistributable) but is not intended to be installed on Windows 2000 SP3 or later. WinHttp DLL version 5.1 is part of Windows 2000 beginning with SP 3, and only a system installation can modify this file. Any non-system installation that tries to install this file fails.
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RESOLUTION

To resolve this issue, download the latest SOAP Toolkit 3.0 SDK or the SOAP Toolkit 3.0 redistributable from the following Web sites:
http://www.microsoft.com/downloads/details.aspx?FamilyId=C943C0DD-CEEC-4088-9753-86F052EC8450&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=C943C0DD-CEEC-4088-9753-86F052EC8450&displaylang=en)

http://www.microsoft.com/downloads/details.aspx?FamilyID=ba611554-5943-444c-b53c-c0a450b7013c&DisplayLang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=ba611554-5943-444c-b53c-c0a450b7013c&DisplayLang=en)
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APPLIES TO
  • Microsoft SOAP Toolkit 3.0, when used with:
    • the operating system: Microsoft Windows 2000 SP4
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Keywords: 
kbpending kbbug KB825075
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