The Standard and Formatting toolbars appear on the same line when Project Professional 2003 is connected to Project Server 2003

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Article ID: 825220 - View products that this article applies to.
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SYMPTOMS

When you start Microsoft Office Project Professional 2003 and connect to a computer that is running Microsoft Office Project Server 2003, the Standard and Formatting toolbars appear together on the same line. However, when you start Project Professional 2003 in offline mode, the Formatting toolbar appears on top of the Standard toolbar. If you change the location of the toolbars while you are connected to a computer that is running Project Server 2003 and then quit Project Professional 2003, you find the locations of the toolbars were not saved when you restart Project Professional 2003.

CAUSE

This problem occurs because Project Professional 2003 does not save the toolbar location if the cached global file (Global.mpt) already exists on the computer. Project Professional 2003 only saves the toolbar location when creating a new Global.mpt file.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1

  1. Start Project Professional 2003, and then connect to a computer that is running Project Server 2003.

    This step assumes that the user has administrative credentials in Project Server 2003.
  2. Move the toolbars to the location that you want.
  3. On the Tools menu, point to Enterprise Options, and then click Open Enterprise Global.
  4. On the Tools menu, click Organizer....
  5. Click the Toolbars tab.
  6. In the Global (+ cached Enterprise) area, click Formatting, and then click Copy >> to move the Formatting toolbar to the Check-out Enterprise Global area.
  7. In the Global (+ cached Enterprise) area, click Standard, and then click Copy >> to move the Standard toolbar to the Check-out Enterprise Global area.
  8. In the Organizer dialog box, click Close, and then quit Project Professional 2003.
  9. Click Yes, to save the Checked-out Enterprise Global changes.
  10. Start Project Professional 2003, and then connect to a computer that is running Project Server 2003.
The toolbars will be separated.

Method 2

  1. Click Start, and then click My Computer.
  2. Locate the following folder, where drive is the drive where Microsoft Windows is installed and username is the name of the account that is currently logged on to the computer:
    drive:\Documents and Settings\username\Application Data\Microsoft\MS Project\11\1033\
  3. Delete the Global.mpt file.
  4. Start Project Professional 2003, and then connect to a computer that is running Project Server 2003.
  5. Move the toolbars to the location that you want.
  6. Quit Project Professional 2003.

    The toolbar information will be saved to a new Global.mpt file.
  7. Start Project Professional 2003, and then connect to a computer that is running Project Server 2003.
The toolbars will be separated.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 825220 - Last Review: September 18, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Office Project Professional 2003
Keywords: 
kbtoolbar kbprb kbusage kbnofix KB825220

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