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Documents are not indexed in the Windows 2000 Indexing Service

Article ID: 825654 - View products that this article applies to.

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SYMPTOMS

When you use the Indexing Service in Microsoft Windows 2000 to index documents, some documents may not be indexed.

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CAUSE

This problem may occur when a document contains a property set that is larger than 1 megabyte (MB).

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A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart Requirement

After you install this hotfix, you must stop and then restart the Indexing Service.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size     File name
   ------------------------------------------------------
   13-Aug-2003  17:04  5.0.2195.6803  945,424  Ole32.dll        
   13-Aug-2003  17:04  5.0.2195.6802  432,912  Rpcrt4.dll       
   13-Aug-2003  17:04  5.0.2195.6802  190,736  Rpcss.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

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MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915

(http://support.microsoft.com/kb/816915/ )

New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

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