You may receive a "The IIS Admin scripts only support IIS 6.0" error message when you run the Iisback.vbs script in IIS 6.0

When you run the Iisback.vbs script to back up your Microsoft Internet Information Services (IIS) 6.0 metabase on a Microsoft Windows Server 2003-based computer, you may receive the following error message: Similar symptoms may occur when you run other scripts that use the IIsScriptHelper object (Iisschlp.wsc). These scripts include the Iisftp.vbs script file or the Iiscnfg.vbs script file.

This problem occurs when you try to run a script that uses the IIsScriptHelper object on a Windows Server 2003-based computer that does not have the World Wide Web Publishing service installed.

Note This problem typically occurs on a Windows Server 2003-based computer that runs only the File Transfer Protocol (FTP) service.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

The 32-bit versions of Windows Server 2003

Windows Server 2003, Enterprise Edition for Itanium-based Systems

To work around this problem, install the World Wide Web Publishing service on a Windows Server 2003-based computer. To do this, follow these steps:

1. Click Start, point to Control Panel, click Add or Remove Programs, and then click Add/Remove Windows Components.
2. Click Application Server, click Details, click Internet Information Services (IIS), and then click Details.
3. Click to select the World Wide Web Service check box, and then click OK two times.
4. Click Next, and then follow the instructions that are on the screen.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Before you install this hotfix, we recommend that you back up your IIS metabase. For additional information about how to back up an IIS metabase, click the following article number to view the article in the Microsoft Knowledge Base: For additional information, click the following article number to view the article in the Microsoft Knowledge Base: