Article ID: 826127 - View products that this article applies to.
When you press CTRL+SHIFT+KANA on the Microsoft Universal Serial Bus (USB) Japanese 106/109 keyboard to turn on or to turn off the Kana lock, the state of the Caps Lock, Num Lock, and Scroll Lock light-emitting diode (LED) indicators is reversed. The indicators that are off are turned on, and the indicators that are turned on are turned off. The status of the Caps Lock, Num Lock, and Scroll Lock functions is not affected. Only the indicators change.
This problem occurs because the KANA LOCK key tries to light a fourth indicator, but the Microsoft USB Japanese 106/109 keyboard driver is set for a maximum of three indicators.
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must have installed Microsoft Windows 2000 Service Pack 3 or later to install this hotfix.
Restart RequirementYou must restart your computer after you apply this hotfix.
Hotfix Replacement InformationThis hotfix does not replace any other hotfixes.
File InformationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------- 20-Aug-2003 21:22 5.0.2195.6808 13,744 Kbdhid.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New Naming Schema for Microsoft Windows Hotfix Packages
Article ID: 826127 - Last Review: October 26, 2006 - Revision: 2.5