Article ID: 826412 - View products that this article applies to.
After you add a Microsoft Office Visio 2003 template to a Microsoft Windows SharePoint Services document library, when you click New Document in the document library you receive the following error message:
The document could not be created.
The required application may not be installed properly, or the template for this Document Library cannot be opened.
Please try the following:
1. Check the General Settings for this Document Library for the name of the template, and install the application necessary for opening the template. If the application was set to install on first use, run the application and then try creating a new document again.
2. If you have permission to modify this Document Library, go to General Settings for the library and configure a new template.
This problem occurs because Visio 2003 does not support the New Document feature of the document library on a SharePoint server.
To work around this problem, you can post a Visio 2003 template to the document library as a typical document. Users can create new documents from the template document and upload them to the document library. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.