Article ID: 826415 - Last Review: January 11, 2006 - Revision: 2.4 You cannot use the Start menu shortcut to start Visio 2003 ProfessionalSYMPTOMSWhen you click the Microsoft Office Visio
2003 shortcut on the Microsoft Office menu (click
Start, and then point to All Programs) to
start your installed copy of Visio Professional 2003, an installation of Visio
Standard 2003 may start and then quit. CAUSEThis problem may occur if you have Visio Professional 2003
installed and you also have an advertised shortcut for Visio Standard 2003
installed on your computer. MORE INFORMATIONWhen you install Visio Professional 2003, a shortcut is
created on the Microsoft Office menu so that you can start Office Visio
Professional 2003. If you try to install Visio Standard 2003 by clicking an
advertised shortcut or by installing from a product CD, the installation will
not complete successfully because installing a down-level version (Standard
verses Professional) of the same product version is not permitted. As a result of the blocked installation of Visio Standard 2003, the Microsoft Office Visio 2003 shortcut on the Microsoft Office menu has been associated with the down-level version of Visio Standard 2003. If you try to start Visio Professional 2003 from the Microsoft Office Visio 2003 shortcut on the Microsoft Office menu, the Visio Standard 2003 Setup tries to install Visio Standard to your computer again, and again the down-level installation is blocked. RESOLUTIONTo resolve this problem, follow these steps:
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