Help and Support
 

powered byLive Search

You receive a cannot deserialize the Web Part error message when you view the SharePoint Services home page

Article ID:826786
Last Review:February 21, 2007
Revision:3.6

SYMPTOMS

When you view the home page of a Microsoft Windows SharePoint Services site, you may receive one of the following error messages:
Web Part Error: Cannot deserialize (convert an XML stream back into an object) the Web Part on the server.
Web Part Error: One of the properties of the Web Part has an incorrect format. Windows SharePoint Services cannot deserialize the Web Part. Check the format of the properties and try again.

Back to the top

CAUSE

This issue may occur when permissions that Windows SharePoint Services configured on the Windows Temp directory were unintentionally reset , possibly when you upgraded your operating system.

Back to the top

RESOLUTION

To resolve this issue, make sure that the following permissions are configured correctly:

Windows directory
%WinDir%\Temp
Administrators - Full Control
SYSTEM - Full Control
STS_WPG - Read, Write
Network Service (for a domain controller only) - Read, Write

%WinDir%\system32\logfiles
STS Administrators - Full Control
SYSTEM - Full Control
STS_WPG - Read, Write
Network Service (for a domain controller only) - Read, Write

Back to the top

REFERENCES

For a detailed explanation of the minimum file permission settings that must be in place for Microsoft Windows SharePoint Services to perform as designed, view the Files and Permissions topic in the Windows SharePoint Services Administrator's Guide.

For information about how to obtain the Windows SharePoint Services Administrator's Guide, visit the following Microsoft Web site:
Windows SharePoint Services Administrator's Guide (http://www.microsoft.com/downloads/details.aspx?FamilyID=a637eff6-8224-4b19-a6a4-3e33fa13d230&DisplayLang=en)

Back to the top


APPLIES TO
Microsoft Windows SharePoint Services 2.0
Microsoft Office SharePoint Portal Server 2003

Back to the top

Keywords: 
kbwebserver kberrmsg kbprb KB826786

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.