Article ID: 826878 - View products that this article applies to.
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SUMMARY

The Microsoft Java Virtual Machine (MSJVM) Removal Tool is no longer available for public download. The "Resolution" section and the "More Information" section contain details about this change in availability.

SYMPTOMS

The MSJVM Removal Tool is no longer hosted on Microsoft download servers. Previously, a search of the Microsoft.com Web site directed users to a valid download page. Now, a search for the removal tool returns only links to the main Microsoft Java Virtual Machine information page:
http://www.microsoft.com/mscorp/java

CAUSE

The MSJVM Removal Tool has been removed from Microsoft download servers to protect casual users from the irreversible effects that the tool has on their systems.

RESOLUTION

The MSJVM Removal Tool is still available directly from Microsoft Product Support Services if the following criteria are met:
  • Your organization has an IT manager or a similar position.
  • You understand that, if you use the MSJVM Removal Tool, you agree that Microsoft has no obligation to provide the MSJVM to you under the End User License Agreement for the MSJVM Removal Tool.
  • You understand that, if you use the MSJVM Removal Tool, Microsoft cannot provide a copy of the MSJVM to you if you want to reinstall the MSJVM after it has been removed.
  • You understand that your only options for reinstallation of the MSJVM will be to install from an earlier image that includes the MSJVM, to reinstall a third-party application that includes the MSJVM, or to reinstall the applicable Microsoft Windows operating system from the installation media.
  • You understand that Microsoft cannot provide Windows operating system recovery media to you that includes the MSJVM for reinstallation because Microsoft no longer includes the MSJVM in Windows operating system products.

STATUS

This behavior is by design.

MORE INFORMATION

Because the MSJVM Removal Tool affects the whole system, and because these effects are not reversible, it was decided that this utility would be made available only to system administrators, to network administrators, and to other IT professionals.

If you meet, understand, and agree to the criteria that are described in the "Resolution" section, please contact Microsoft Product Support Services to obtain the MSJVM Removal Tool. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note that charges that ordinarily are incurred for support calls will be canceled when a Microsoft Support Professional determines that delivery of the MSJVM Removal Tool will resolve your problem. The usual charges for support will apply to additional support questions and to issues that are not related specifically to the MSJVM Removal Tool or that are not directly related to MSJVM remediation or migration of existing Java applications to the Microsoft .NET Framework.

Properties

Article ID: 826878 - Last Review: November 14, 2005 - Revision: 2.1
APPLIES TO
  • Microsoft Java Virtual Machine
Keywords: 
kbprb kbjavafaq kbjava kbdownload kbsecurity kbinfo KB826878
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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