You receive the "Replication operation encountered a database error" error message when you use the Active Directory Installation Wizard in Windows 2000

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Article ID: 826927 - View products that this article applies to.
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SYMPTOMS

When you use the Active Directory Installation Wizard to install Active Directory on the member server, or when a domain controller replicates another domain controller, you receive the following error message:
Replication operation encountered a database error
If you use Event Viewer, you see that the following event is logged:

Event ID: 1168
Source: NTDS General
Type: Error - 11073741823(c0000001) has occurred. (Internal ID 3000b35) Please contact Microsoft Product Support for assistance.

CAUSE

This problem occurs when an NTDS Settings object from a domain controller that has had Active Directory removed is still present as a child of the server object in Active Directory Sites and Services. When this behavior occurs, the NTDS Settings object is known as orphaned. When you try to install Active Directory on the member server, or when you try to replicate a domain controller, the orphaned NTDS Settings object interferes with your attempt, and you receive the error message.

For additional information about how to troubleshoot this error message, click the following article number to view the article in the Microsoft Knowledge Base:
265090 How to troubleshoot an "internal error" error message during the replication phase of Dcpromo

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows 2000 Service Pack 4 installed to install this hotfix.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version          Size     File name
   ----------------------------------------------------------
   12-Sep-2003  09:55  5.0.2195.6748    124,688  Adsldp.dll
   12-Sep-2003  09:55  5.0.2195.6748    132,368  Adsldpc.dll
   12-Sep-2003  09:55  5.0.2195.6748     63,760  Adsmsext.dll
   12-Sep-2003  09:55  5.0.2195.6815    381,712  Advapi32.dll
   12-Sep-2003  09:55  5.0.2195.6816     69,904  Browser.dll
   12-Sep-2003  09:55  5.0.2195.6815    136,464  Dnsapi.dll
   12-Sep-2003  09:55  5.0.2195.6780     96,528  Dnsrslvr.dll
   12-Sep-2003  09:55  5.0.2195.6810     47,376  Eventlog.dll
   12-Sep-2003  09:55  5.0.2195.6815    148,240  Kdcsvc.dll
   18-Jun-2003  06:43  5.0.2195.6758    205,072  Kerberos.dll
   26-Mar-2003  10:37  5.0.2195.6695     71,888  Ksecdd.sys
   01-Aug-2003  06:40  5.0.2195.6797    509,712  Lsasrv.dll
   01-Aug-2003  06:40  5.0.2195.6797     33,552  Lsass.exe
   17-jul-2003  12:13  5.0.2195.6786    109,840  Msv1_0.dll
   12-Sep-2003  09:55  5.0.2195.6601    311,568  Netapi32.dll
   12-Sep-2003  09:55  5.0.2195.6791    361,232  Netlogon.dll
   12-Sep-2003  09:55  5.0.2195.6818    931,600  Ntdsa.dll
   12-Sep-2003  09:55  5.0.2195.6815    392,464  Samsrv.dll
   12-Sep-2003  09:55  5.0.2195.6817    113,936  Scecli.dll
   12-Sep-2003  09:55  5.0.2195.6817    259,856  Scesrv.dll
   12-Sep-2003  09:55  5.0.2195.6601     51,472  W32time.dll
   16-Aug-2002  02:32  5.0.2195.6601     57,104  W32tm.exe
   12-Sep-2003  09:55  5.0.2195.6741    126,224  Wldap32.dll

WORKAROUND

To work around this problem, remove the orphaned NTDS Settings object from Active Directory Sites and Services by using the Windows 2000 Support Active Directory Administration Tool. This utility is Ldp.exe.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
216498 How to remove data in Active Directory after an unsuccessful domain controller demotion

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about how hotfix packages are named and about other terms for software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 826927 - Last Review: October 26, 2006 - Revision: 3.5
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbdomain kbdcpromo kbactivedirectory kbbug kbfix kbqfe kbwin2000presp5fix KB826927

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