You cannot access a custom menu with Microsoft Project Web Access

When you try to connect to a custom menu with Microsoft Project Web Access, you cannot access the custom menu. For example, if you create a custom menu that has "ProjectServer" in the Web address, and you log on to the following Web site where server name is the name of your Microsoft Project server, you cannot access the custom menu.

This problem occurs when you log on to Microsoft Project Web Access by using a Microsoft Project Web Access account. The problem occurs because Microsoft Internet Explorer sessions in Microsoft Project Web Access are sensitive to the case of the URLs. If you initiate an Internet Explorer session by using a particular URL casing, session information is cached by Internet Explorer for that specific URL casing only.

Use one of the following methods to work around this problem:

• Log off Microsoft Project Web Access and log on to Microsoft Project Web Access with the correct URL casing.
• Log on to Microsoft Project Web Access by using a Microsoft Windows NT authenticated account.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.