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The Inetinfo.exe process repeatedly crashes and restarts, and "Event ID 7031" and "Event ID 7034" error events are repeatedly logged in the System log in Windows Server 2003
Article ID: 827214 - View products that this article applies to.
Important This update was originally released to address situations where the SMTP service could cause the Inetinfo.exe process to unexpectedly fail. This update has now been superseded by the Microsoft Security Bulletin MS04-035 security update.
After you restart a Microsoft Windows Server 2003-based computer that is running the Simple Mail Transfer Protocol (SMTP) service with or without Microsoft Exchange Server 2003, the Inetinfo.exe process unexpectedly crashes and then restarts. This problem occurs several times. The Error Reporting dialog box appears on the screen every time that the Inetinfo.exe process crashes.
Additionally, the following events are repeatedly logged in the system event log:
Source: Service Control
Source: Service Control
Note You may also see additional "Event ID 7034" error events logged by services that are dependent on the IIS Admin Service. If Exchange Server 2003 is installed, the following event may be logged in the Application event log:
This problem is caused by a problem in the Windows Server 2003 SMTP service.
The resolution for this problem is now available in the security update that is provided in the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/885881/ )MS04-035: Vulnerability in SMTP could allow remote code execution in Microsoft Windows Server 2003
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about this same issue in Windows Server 2000, click the following article number to view the article in the Microsoft Knowledge Base:
885264For additional information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/885264/ )The Inetinfo.exe process repeatedly crashes and restarts, and "Event ID 7031" and "Event ID 7034" error events are repeatedly logged in the system log in Windows 2000 Server
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 827214 - Last Review: October 26, 2006 - Revision: 4.8