If you use a Post Office Protocol 3 (POP3) e-mail account to try to send and receive e-mail messages in Microsoft Outlook 2002, you may receive one of the following error messages:Note Before you receive these error messages, an Internet Security Warning dialog box may appear.

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This problem occurs when your mail server requires both Secure Sockets Layer security (SSL) and Secure Password Authentication (SPA).

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Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

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Hotfix Information

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How to Obtain the Hotfix

This issue is fixed in the Outlook 2002 Post-Service Pack 2 Hotfix Package dated September 5, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the UseInetcommCS registry key and to activate the hotfix.

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Microsoft has confirmed that this is a problem in Microsoft Outlook 2002. This problem was first corrected in Office XP Service Pack 3.

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Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
To activate this fix, follow these steps:

1.	Quit Outlook.
2.	Click Start, and then click Run.
3.	In the Open box, type regedit, and then click OK.
4.	Locate, and then click to select the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook
5.	After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD.
6.	Type UseInetcommCS, and then press ENTER.
7.	Right-click UseInetcommCS, and then click Modify.
8.	In the Value data box, type 1, and then click OK.
9.	On the File menu, click Exit to quit Registry Editor.

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