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You receive an "Either the specified account is not valid or the account's domain could not be contacted" error message when you try to add a node to a server cluster in Windows 2000
Article ID: 827486 - View products that this article applies to.
When you enter the Cluster service account credentials in the Cluster Service Configuration Wizard to add an additional cluster node to an existing server cluster, you receive the following error message:
In this scenario, you have verified that you entered the credentials correctly and that the user account is a valid user account.
Either the specified account is not valid or the account's domain could not be contacted. Check that the user and domain names are correctly specified.
This problem occurs if all the following conditions are true:
domain\accountnameIf the Cluster service account information on the first cluster node is specified in the UPN format, the Cluster Service Configuration Wizard cannot resolve the user account information with a domain controller.
To resolve this problem, modify the Cluster service account information on the first cluster node. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information about how to troubleshoot Cluster service account issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/269229/ )How to manually re-create the Cluster service account
(http://support.microsoft.com/kb/272129/ )Cluster service does not start on "joining" node in Windows 2000 cluster