"HTTP 404 - File Not Found" Error Message When You Try to Visit Web Pages That Are Opened by JavaScript Functions in Frames or in Windows

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Article ID: 827667 - View products that this article applies to.
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SYMPTOMS

After you apply the cumulative security updates for Internet Explorer that are documented in Microsoft Security Bulletins MS03-032 (822925) or MS03-040 (828750), you may receive an error message that is similar to the following when you try to visit Web pages that are opened by JavaScript functions in frames or in windows:
The page cannot be found.
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable...
HTTP 404 - File not found
Note The exact error message you receive may vary depending on your Internet Explorer settings or the configuration of the Web site.

For additional information about the MS03-032 (822925) security update, click the following article number to view the article in the Microsoft Knowledge Base:
822925 MS03-032: August 2003 Cumulative Patch for Internet Explorer
For additional information about the MS03-040 (828750) security update, click the following article number to view the article in the Microsoft Knowledge Base:
828750 MS03-040: October, 2003, Cumulative Patch for Internet Explorer

CAUSE

This problem occurs because the cumulative security updates for Internet Explorer that are referenced in the "Symptoms" section of this article change the base URLs of JavaScript functions to the direct scripting sites. If the JavaScript functions use relative URLs to open Web pages, this change will cause the URLs of the Web pages to be incorrect and you will receive the error message that is listed in the "Symptoms" section of this article.

RESOLUTION

To resolve this problem, install the cumulative security update for Internet Explorer that is documented in Microsoft Security Bulletin MS03-048 (824145). For additional information about this security update, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/bulletin/MS03-048.mspx
If you cannot install the MS03-048 (824145) security update, obtain the appropriate update or hotfix for your version of Internet Explorer.

Internet Explorer 6 SP1

Update Information

The following file is available for download from the Microsoft Download Center:
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Download
Download the q827667.exe package now. Release Date: October 8, 2003

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Prerequisites

You must apply the cumulative security patch for Internet Explorer that is documented in Microsoft Security Bulletin MS03-040 before you install this update. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
828750 MS03-040: October, 2003, Cumulative Patch for Internet Explorer

Restart Requirement

You must restart your computer after you apply this update.

Update Replacement Information

This update does not replace any other updates.

File Information

The English version of this update has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size       File name
   ---------------------------------------------------------
   02-Oct-2003  19:26  6.0.2800.1269   2,799,104  Mshtml.dll

Note Microsoft originally released a hotfix for this issue with the following file attributes. This hotfix was released before the security patch for Internet Explorer that is documented in Microsoft Security Bulletin MS03-040 (828750). As a result, you cannot install the original hotfix if you have the MS03-040 (828750) security patch installed. On October 8, 2003 Microsoft released an updated version of this package.

   Date         Time      Version        Size       File name
   -----------------------------------------------------------
   02-Oct-2003  14:26:58  6.0.2800.1269  2,799,104  Mshtml.dll

Internet Explorer 5.x

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must apply the cumulative security patch for Internet Explorer that is documented in Microsoft Security Bulletin MS03-040 before you install this update. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
828750 MS03-040: October, 2003, Cumulative Patch for Internet Explorer

Restart Requirement

You must restart your computer after you apply this update.

Update Replacement Information

This update does not replace any other updates.

File Information

Internet Explorer 5.5 SP2
   Date         Time   Version         Size       File name
   ---------------------------------------------------------
   03-Oct-2003  01:12  5.50.4934.200   2,759,952  Mshtml.dll 
Internet Explorer 5.01 SP4
   Date         Time   Version         Size       File name
   ---------------------------------------------------------
   03-Oct-2003  00:21  5.0.3810.200    2,283,280  Mshtml.dll

STATUS

Microsoft has confirmed that this is a problem in the MS03-032 (822925) and MS03-040 (828750) security updates. This problem is resolved in the MS03-048 (824145) security update.

Properties

Article ID: 827667 - Last Review: October 9, 2011 - Revision: 6.0
APPLIES TO
  • Microsoft Internet Explorer 5.5, when used with:
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kbhotfixserver kbqfe atdownload kbie600sp2fix kbie600presp2fix kbfix kbbug KB827667

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