Article ID: 827805 - View products that this article applies to.
When two computers that are not running in the same domain use Microsoft Distributed Transaction Coordinator (MSDTC) for communication and for distributed transactions, the mutual authentication may fail.
When you run a distributed transaction against a linked server in Microsoft SQL Server 2000 on a computer that is running Microsoft Windows Server 2003 Enterprise Edition, you may receive the following error message:
Server: Msg 7391, Level 16, State 1, Line 2
The operation could not be performed because the OLE DB provider 'SQLOLEDB' was unable to begin a distributed transaction. OLE/DB provider returned message: New transaction cannot enlist in the specified transaction coordinator.
The MSDTC proxy may not correctly authenticate MSDTC when the communicating computers are not in the same domain.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
For information about how to edit the registry, view the "Change Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Microsoft recommends that you back up the registry before you edit it.
To work around this problem, turn off the RPC security on your Windows Server 2003 computers. RPC security is a new DTC feature in Windows Server 2003. When you disable RPC security, the DTC authentication security level for RPC calls goes back to a level that is available in Microsoft Windows 2000 Server. To do this, follow these steps to set the DWORD value for the TurnOffRpcSecurity registry value to 1:
Steps to reproduce the behavior
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
329332For more information about Microsoft COM+ 1.5, visit the following Microsoft Developer Network (MSDN) Web site:
(http://support.microsoft.com/kb/329332/ )You receive error 7391 when you run a distributed transaction against a linked server
Article ID: 827805 - Last Review: December 5, 2007 - Revision: 4.7
Contact us for more help