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PPTX for Mac: PowerPoint Stops Responding When You Open a PowerPoint 2002 for Windows File
Article ID: 828014 - View products that this article applies to.
When you open a Microsoft PowerPoint 2002 for Windows presentation in PowerPoint X for Mac, PowerPoint X stops responding and abruptly quits.
This problem occurs if the PowerPoint 2002 presentation contains unresolved OLE links to external documents, such as a Microsoft Excel 2002 workbook. PowerPoint X does not support the use of OLE links to external documents, only hyperlinks.
This problem has been fixed in the Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update). To obtain the Microsoft Office v. X 10.1.4 Update, visit the following Microsoft Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Article ID: 828014 - Last Review: September 9, 2003 - Revision: 1.0