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"The software you are installing has not passed Windows Logo testing..." error message when you try to install Internet Explorer 6 SP1
Article ID: 828031 - View products that this article applies to.
When you try to install Microsoft Internet Explorer 6 Service Pack 1 (SP1), you receive the following error message:
This problem persists even though you have followed the steps in the following Microsoft Knowledge Base article:
The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important.)
This software will not be installed. Contact your system administrator.
(http://support.microsoft.com/kb/822798/ )You cannot install some updates or programs
This problem may occur if you install the security patch that is described in the following article in the Microsoft Knowledge Base before you try to install Internet Explorer 6 SP1:
(http://support.microsoft.com/kb/823559/ )MS03-023: Buffer overrun in the HTML converter could allow code execution
To work around this problem, remove the KB823559 security patch, restart your computer, install Internet Explorer 6 Service Pack 1, and then reinstall the KB823559 security patch. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.