Article ID: 828250 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to import a Best ACT! file or an Intuit QuickBooks file into the Business Contact Manager add-in of Microsoft Office Outlook 2003, you may receive the following error message:
If you click Details in the error message, you receive the following:
Internal Error in TTGComn.RegistryMod.RegSetValue
RegOpenKeyEx failed to Open Hive -2147483646 Key SOFTWARE\Microsoft\Great Plains\Integration
Time: date time
Message: RegOpenKeyEx failed to Open Hive -2147483646 Key SOFTWARE\Microsoft\Great Plains\Integration
This problem may occur if you do not have local administrative permissions.
To work around this problem, contact your system administrator and have them change your permissions to include local administrative permissions.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Contact us for more help
Connect with Answer Desk for expert help.