Article ID: 828498 - View products that this article applies to.
In Microsoft Office Picture Manager, when you export two images of different orientations (one is landscape, the other is portrait), the longest side of each image is reduced to the longest resize resolution that is specified, even if the longest side of the image is not the width (landscape) but, instead the height (portrait) of the image.
This problem occurs if you choose one of the fixed resolution settings (by using the Export using this size feature) or click the Resize link, and then enter a custom width x height--for example, 400x300.
To work around this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 828498 - Last Review: September 12, 2011 - Revision: 3.0