Article ID: 828509 - Last Review: February 24, 2009 - Revision: 2.0 "Excel could not start the e-mail program" error message when you use the Send To command in ExcelSYMPTOMSWhen you use the Send To command in Microsoft Excel, you may receive an error message that is similar to the following:
Excel could not start the e-mail program. Check your network connection. Make sure Office is installed correctly, you e-mail program is set up correctly, and you can connect to your e-mail server. CAUSEThis behavior occurs if all the following conditions are
true:
WORKAROUNDTo work around this behavior, use any one of the following
methods:
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