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"Excel could not start the e-mail program" error message when you use the Send To command in Excel
Article ID: 828509 - View products that this article applies to.
When you use the Send To command in Microsoft Excel, you may receive an error message that is similar to the following:
Excel could not start the e-mail program.
Check your network connection. Make sure Office is installed correctly, you e-mail program is set up correctly, and you can connect to your e-mail server.
This behavior occurs if all the following conditions are true:
To work around this behavior, use any one of the following methods: