Article ID: 828613 - Last Review: July 27, 2006 - Revision: 5.5 OneNote 2003 runs slow or appears to stop respondingSYMPTOMSWhen you try to work in Microsoft Office OneNote 2003,
OneNote 2003 may run slow or appear to stop responding. Note Other Microsoft Windows programs may also appear to run slow when this problem occurs. If you view the CPU usage on your computer, the CPU usage may approach 100 percent usage. To view the CPU usage on your computer, press CTRL+ALT+DEL and then view the Status bar of Windows Task Manager. CAUSEThis problem may occur when there is another CPU-intensive
program that is running at the same time that OneNote 2003 backup is
running. This problem may also occur if a section has been deleted from OneNote 2003 and the audio note file (*.wma) has not been deleted. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 830873
(http://support.microsoft.com/kb/830873/
)
Audio note files (*.wma) that are associated with pages in a section that you delete from a OneNote 2003 notebook remain in the folder where the notebook resides
RESOLUTIONTo resolve this problem, obtain Microsoft Office OneNote 2003 Service Pack 1. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 842774
(http://support.microsoft.com/kb/842774/
)
Description of OneNote 2003 Service Pack 1 WORKAROUNDTo work around this problem, turn off the automatic backup
feature in OneNote 2003. To do this, follow these steps:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in OneNote 2003 Service Pack 1.
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