Article ID: 828684 - View products that this article applies to.
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If you are a Microsoft Windows 2000 user who is authenticated by a Massachusetts Institute of Technology (MIT) Kerberos v5 realm, you may receive an "Access Denied" error message when you try to access a resource or a share in an Active Directory domain.
This problem occurs because multiple Kerberos Ticket-Granting Service Requests (KRB_TGS_REQs) can be sent to an MIT Kerberos v5 Key Distribution Center (KDC) at the same time. If information in any one of the most recent requests matches all the following fields of the KRB_TGS_REQ authenticator
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesWindows 2000 Service Pack 4.
Restart RequirementYou must restart your computer after you apply this hotfix.
Hotfix Replacement InformationThis hotfix does not replace any other hotfixes.
File InformationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 14-Nov-2003 23:57 5.0.2195.6824 124,688 Adsldp.dll 14-Nov-2003 23:56 5.0.2195.6824 132,368 Adsldpc.dll 14-Nov-2003 23:57 5.0.2195.6824 63,760 Adsmsext.dll 14-Nov-2003 23:56 5.0.2195.6824 381,712 Advapi32.dll 14-Nov-2003 23:56 5.0.2195.6866 69,904 Browser.dll 14-Nov-2003 23:56 5.0.2195.6824 136,464 Dnsapi.dll 14-Nov-2003 23:56 5.0.2195.6824 96,016 Dnsrslvr.dll 14-Nov-2003 23:56 5.0.2195.6866 47,376 Eventlog.dll 14-Nov-2003 23:57 5.0.2195.6871 148,240 Kdcsvc.dll 05-Nov-2003 19:32 5.0.2195.6871 205,584 Kerberos.dll 21-Sep-2003 00:32 5.0.2195.6824 71,888 Ksecdd.sys 29-Oct-2003 06:45 5.0.2195.6869 511,248 Lsasrv.dll 29-Oct-2003 06:45 5.0.2195.6869 33,552 Lsass.exe 17-Oct-2003 00:33 5.0.2195.6866 114,960 Msv1_0.dll 14-Nov-2003 23:57 5.0.2195.6866 307,984 Netapi32.dll 14-Nov-2003 23:57 5.0.2195.6863 361,232 Netlogon.dll 14-Nov-2003 23:57 5.0.2195.6874 931,600 Ntdsa.dll 14-Nov-2003 23:57 5.0.2195.6824 392,464 Samsrv.dll 14-Nov-2003 23:57 5.0.2195.6824 113,936 Scecli.dll 14-Nov-2003 23:56 5.0.2195.6824 259,856 Scesrv.dll 06-Nov-2003 22:29 5.0.2195.6870 5,847,552 Sp3res.dll 14-Nov-2003 23:56 5.0.2195.6824 48,912 W32time.dll 21-Sep-2003 00:32 5.0.2195.6824 57,104 W32tm.exe 14-Nov-2003 23:56 5.0.2195.6869 126,224 Wldap32.dll 17-Nov-2003 18:31 14,058 Kb828684.cat
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New File Naming Schema for Microsoft Windows Software Update Packages
(http://support.microsoft.com/kb/824684/ )Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates
Article ID: 828684 - Last Review: October 26, 2013 - Revision: 2.5