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QFECheck Incorrectly Reports That You Must Reinstall a Hotfix

Article ID:828854
Last Review:November 4, 2007
Revision:3.9
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SYMPTOMS

When you run QFECheck to verify that a hotfix or an update has been correctly installed, QFECheck incorrectly indicates that the hotfix must be reinstalled, as in the following message
Windows OS_Version Hotfix Validation Report for \\MACHINENAME
Report Date: MM/DD/YYYY hh:mm am/pm

Current Service Pack Level: Service Pack X

Hotfixes Identified:
KBxxxxxx: This hotfix should be reinstalled.

where OS_Version is the version of Windows that is installed on your computer, MACHINENAME is the network name of your computer, X is the version of the latest service pack that has been installed, and xxxxxx is the Microsoft Knowledge Base article number of the hotfix.

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CAUSE

This problem may occur if you are running a Windows-based computer that has the Windows MultiLanguage Version installed, and the current language selected is not English. If you change the language setting of the multilanguage user interface (MUI) to English, and then run QFECheck, QFECheck indicates that the hotfix is installed correctly.

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RESOLUTION

Windows XP

Hotfix information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 (http://support.microsoft.com/kb/322389/EN-US/) How to obtain the latest Windows XP service pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Microsoft XP Service Pack 1 installed.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, Itanium-based versions
File nameFile versionFile sizeDateTimePlatform
Qfecheck.exe5.1.2600.127190,11217-Sep-200304:28IA-64
Windows XP, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Qfecheck.exe5.1.2600.127134,81617-Sep-200304:28x86

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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APPLIES TO
Microsoft Windows Server 2003, 64-Bit Datacenter Edition
Microsoft Windows Server 2003, Enterprise x64 Edition
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Microsoft Windows Server 2003, Web Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional Edition
Microsoft Windows 2000 Server

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Keywords: 
kbautohotfix kbhotfixserver kbwinxpsp2fix kbwinxppresp2fix kbbug kbfix kbqfe KB828854

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