FIX: You may receive a "No Domain Found" error message when you activate a COM+ component in Windows 2000 Service Pack 3 if the user principal name (UPN) includes an "@" character

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Article ID: 828865 - View products that this article applies to.
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In Microsoft Windows 2000 Service Pack 3 (SP3), if the "@" character is in a user principal name (UPN), the ticket-granting service (TGS) does not renew the ticket after the ticket expires. For example, a UPN name that takes the form of "" will experience this behavior during Microsoft COM+ component activation.

This problem occurs most frequently after the ticket-granting ticket (TGT) expires. After the TGT expires, requests for a new TGT may fail, and you may receive the following error message:
No Domain Found


Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size       File name
   12-Sep-2003  21:52  5.0.2195.6748    124,688  Adsldp.dll  
   12-Sep-2003  21:52  5.0.2195.6748    132,368  Adsldpc.dll 
   12-Sep-2003  21:52  5.0.2195.6748     63,760  Adsmsext.dll
   12-Sep-2003  21:52  5.0.2195.6815    381,712  Advapi32.dll
   12-Sep-2003  21:52  5.0.2195.6816     69,904  Browser.dll 
   12-Sep-2003  21:52  5.0.2195.6815    136,464  Dnsapi.dll  
   12-Sep-2003  21:52  5.0.2195.6780     96,528  Dnsrslvr.dll
   12-Sep-2003  21:52  5.0.2195.6810     47,376  Eventlog.dll
   12-Sep-2003  21:52  5.0.2195.6815    148,240  Kdcsvc.dll  
   12-Sep-2003  21:04  5.0.2195.6818    205,072  Kerberos.dll
   26-Mar-2003  21:37  5.0.2195.6695     71,888  Ksecdd.sys
   01-Aug-2003  17:40  5.0.2195.6797    509,712  Lsasrv.dll  
   17-Jul-2003  23:13  5.0.2195.6786    109,840  Msv1_0.dll  
   12-Sep-2003  21:52  5.0.2195.6601    311,568  Netapi32.dll
   12-Sep-2003  21:52  5.0.2195.6791    361,232  Netlogon.dll
   12-Sep-2003  21:52  5.0.2195.6818    931,600  Ntdsa.dll   
   12-Sep-2003  21:52  5.0.2195.6815    392,464  Samsrv.dll  
   12-Sep-2003  21:52  5.0.2195.6817    113,936  Scecli.dll  
   12-Sep-2003  21:52  5.0.2195.6817    259,856  Scesrv.dll  
   04-Sep-2003  17:06  5.0.2195.6801  5,232,128  Sp3res.dll  
   12-Sep-2003  21:52  5.0.2195.6601     51,472  W32time.dll 
   12-Sep-2003  21:52  5.0.2195.6741    126,224  Wldap32.dll 


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 828865 - Last Review: October 26, 2013 - Revision: 1.5
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB828865

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