The Project Setup program cannot locate your earlier version of Microsoft Project when you upgrade to Project 2003, 2007 or 2010

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Article ID: 828913 - View products that this article applies to.
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SYMPTOMS

You upgrade to Microsoft Office Project 2003, 2007, or 2010 from an earlier version of Microsoft Project . For example, you upgrade from Microsoft Project 2002. You may receive the following error message after you type the Product Key, and then click Next:
Setup failed to locate a valid qualifying product on your machine.

Please select the drive where a qualifying product can be found.
When you select the hard disk drive that contains the installation of the earlier version of Project and then click Next, the Setup program may still not be able to find the qualifying product.

When you try to install the Microsoft Project 2000 upgrade, you may receive the following error message:
Qualifying product could not be found.

CAUSE

This problem may occur if any one of the following conditions is true:
  • You installed the earlier version of Microsoft Project to a different location than the default installation location.
  • An earlier version of Microsoft Project was not installed on the computer.
  • You removed the earlier version of Microsoft Project before you tried to install the upgrade.

RESOLUTION

To resolve this problem, click Locate in the error message that is mentioned in the "Symptoms" section, and then use one of the following methods:
  • Insert the CD-ROM of the earlier version of Microsoft Project that is installed, point the Setup program to your CD drive, and then click OK to continue the installation.
  • Point the Setup program to the location on the hard disk drive in which the earlier version of Microsoft Project is installed, and then click OK to continue the installation.
  • If an earlier version of Microsoft Project was not installed, insert the CD from the earlier version of Microsoft Project into the computer's CD or DVD drive, and then use Windows Explorer to locate the CD or DVD drive.

Properties

Article ID: 828913 - Last Review: September 18, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Office Project Professional 2003
  • Microsoft Office Project Standard 2003
  • Microsoft Project 2000 Standard Edition
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Project Professional 2010
  • Microsoft Project Server 2010
  • Microsoft Project Standard 2010
Keywords: 
kbupgrade kbupdateissue kbsetup kbprb KB828913

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