Web links to drawing pages do not work when the drawing is saved as a Web page in Visio 2003

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Article ID: 828966 - View products that this article applies to.
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SYMPTOMS

When you save a Microsoft Office Visio 2003 drawing as a Web page, hyperlinks from one page of the drawing to another page may not work.

CAUSE

This problem may occur if you rename the destination page and then update the hyperlink programmatically instead of using the user interface. In this case, the Name property and the NameU property of the page are no longer the same. This problem may occur more frequently on non-English systems where these properties are always different.

WORKAROUND

To work around this problem, update the hyperlink directly so that it points to the correct page. To do this, follow these steps:
  1. Select the shape.
  2. On the Insert menu, click Hyperlinks.
  3. To the right of the Sub-address box, click Browse.
  4. In the Hyperlink dialog box, select the page that you want in the Page list box, and then click OK two times.

RESOLUTION

This problem is corrected in Microsoft Office Visio 2003 Service Pack 1 (SP1).

To resolve this problem, obtain the latest service pack for Visio 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
873460 How to obtain the latest service pack for Visio 2003

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2003 Service Pack 1.

MORE INFORMATION

For more information about saving your Visio 2003 drawings as Web pages, see Visio Help. To do so, on the Help menu, click Microsoft Office Visio Help, type saving drawings as Web pages in the Search for box, and then press ENTER to view the topics that are returned.

For more information about Visio 2003, visit the following Microsoft Web site:
http://www.microsoft.com/office/visio

Properties

Article ID: 828966 - Last Review: January 11, 2006 - Revision: 1.5
APPLIES TO
  • Microsoft Office Visio Professional 2003
  • Microsoft Office Visio Standard 2003
Keywords: 
kbvisio2003sp1fix kbtshoot kbprb KB828966

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