When you start Microsoft Outlook 2002, Outlook 2002 does not
automatically send or receive e-mail messages.
Back to the top
This behavior occurs because Outlook 2002 is not configured
to automatically send or receive e-mail messages when you start the
program.
Back to the top
To resolve this behavior, configure Outlook 2002 to
automatically send or receive e-mail messages when you start the program. To do
so, follow these steps:
| 1. | Start Outlook 2002. |
| 2. | On the Tools menu, point to
Send/Receive Settings, and then click Define
Send/Receive Groups. |
| 3. | Under the When Outlook is Online area,
click to select the Schedule an automatic send/receive every
x minutes check box, where
x is the number of minutes that Microsoft Outlook
waits to do a background send or receive when you start the program.
|
| 4. | Click Close, and then restart Outlook
2002.
|
Back to the top
If you do not receive a notification when new e-mail
messages arrive, follow these steps:
| • | On the Tools menu, click
Options. On the Preferences tab, click
E-mail Options, and then click to select the Display a
notification message when new mail arrives check box. |
If you want to turn off the option to automatically send or
receive e-mail messages when you start Outlook 2002, use one of the following
methods:
| • | On the Tools menu, point to
Send/Receive Settings, and then click Define
Send/Receive Groups. Under the When Outlook is Online
area, click to clear the Schedule an automatic send/receive every
x minutes check
box.
-or- |
| • | On the Tools menu, point to
Send/Receive Settings, and then click Disable
Scheduled Send/Receive. |
For additional information about Outlook not performing an automatic
send/receive because of a damaged Send/Receive group, click the following article number to view the article in the Microsoft Knowledge Base:
312336 (http://support.microsoft.com/kb/312336/)
Outlook 2003 and Outlook 2002 do not perform an automatic Send/Receive operation to download messages at startup
Back to the top